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- 22 June 2006 -
AIXTRON 5th in 2006 '10 BEST' VLSI Research survey
AIXTRON AG has maintained a strong position amongst the
10 BEST VLSI Research Inc independent Customer Satisfaction
Survey in the category of 'Small Suppliers of Wafer Processing
Equipment'.
This is the sixth consecutive award presented to AIXTRON
AG by VLSI Research Inc. The 2006 10 BEST results are based
on responses from equipment users representing 95% of the
world’s total semiconductor market. Survey respondents
rated AIXTRON at 7.36 on a scale of 1 through to 10, with
10 being best.
The VLSI Research Inc Customer Satisfaction Survey is distributed
worldwide in six languages and questions customers on 13 critical
criteria, seven in equipment performance and six in customer
service. For customer service traits, AIXTRON tied for the
top score in technical leadership among all Small Suppliers
of Wafer Processing Equipment. Also, customers rated AIXTRON
well in the equipment performance criteria, especially build
quality and product performance with a 7.9 rating in both
categories.
Dr Bernd Schulte, Executive Vice President and COO of AIXTRON,
comments: "It is very satisfying that our customers have
once again acknowledged our further improvements in equipment
performance. In many respects our performance derives from
our continuing investment in productivity. Our field-proven
CVD tools are helping our customers achieve better yields
with lower cost of ownership. This ongoing performance improvement
is directly related to customer feedback. Therefore customer
comments are important to enter the next stage of improvements
in service and technology. Customer Support and Customer Satisfaction
will remain a company-wide, continuous process that AIXTRON
is committed to improving."
www.aixtron.com
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