- 13th November 2006

Hiden Launch Knowledgebase to Benefit Mass Spectrometry Equipment Users

Hiden equipment users and the quadrupole mass spectrometry community in general are set to benefit from a new information repository from quadrupole MS manufacturer, Hiden Analytical. The web-based Hiden Analytical Knowledgebase contains extensive information ranging from fundamental data and literature references to product specifications and mechanical data. Additional resources such as topical information, newsletters and software downloads can be readily accessed.

The Knowledgebase builds upon Hiden Analytical’s proactive customer care policy, providing relevant and timely information. The Knowledgebase has been designed to provide easy access to that information, allowing non-registered guest login to any of the publicly available sections. Access to further information-rich sections is via a simple registration procedure.

Navigation of the Knowledgebase employs an easy-to-use browser with file storage database handled through an intuitive hierarchical folder and sub-folder structure. Registered users are able to perform a variety of actions on individual documents or groups of documents such as read, download or e-mail the content. An intelligent document mapping facility indicates an individual file’s status such as “added since last visit” or “updated since last visit”.

A powerful search facility completes the ease of navigation, including a “Find Related Documents” option which automatically identifies information in the repository related to the current selected document.

The Knowledgebase already contains a wealth of information and Hiden Analytical are actively expanding its content and function. The Knowledgebase can be found at http://www.hidenanalytical.info/knowledgebase/ where users can also find the registration form for advanced access.